Terms and Conditions

Introduction

Welcome to Silver Oak Language Services. These terms and conditions outline the rules and regulations for the use of our website and engagement with our education and language tutoring services. By accessing our website and enrolling in any of our language instruction offerings, you agree to comply with and be bound by these terms.

About Silver Oak Language Services

Silver Oak Language Services provides professional one-to-one language tutoring, group language classes, exam preparation services including IELTS and Cambridge qualifications, business English coaching, and online language workshops. Our aim is to deliver high-quality English language instruction tailored to our clients\' needs.

Our company is located at:

Use of Services

By enrolling in any Silver Oak Language Services programs, you agree to the following:

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• You will provide accurate and truthful information when registering for classes or workshops.
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• You will comply with all guidelines and instructions provided by our tutors and staff.
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• All course materials and content are for personal educational use only and may not be copied, shared, or redistributed without permission.
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• Attendance and punctuality are expected for all scheduled sessions to ensure effective learning.
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Payment Terms

All fees for services must be paid in full before the start of the course or workshop unless otherwise agreed in writing. Payment methods accepted will be communicated at the time of registration. Failure to pay on time may result in suspension or cancellation of your enrollment.

Cancellation and Refund Policy

Clients may request cancellation of their enrollment by contacting Silver Oak Language Services at the physical address above. Refunds, if applicable, will be considered on a case-by-case basis. We reserve the right to withhold refunds if the reason for cancellation falls outside our policy or due to non-attendance.

Intellectual Property

All course content, materials, and associated intellectual property remain the sole property of Silver Oak Language Services. Unauthorized use, reproduction, or distribution of these materials is prohibited and may result in legal action.

Limitation of Liability

Silver Oak Language Services shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. We strive to maintain the accuracy of our content and quality of teaching but cannot guarantee specific results.

Changes to Terms and Conditions

We reserve the right to update or modify these terms and conditions at any time without prior notice. Continued use of our website and services constitutes acceptance of any such changes.

Contact Information

For any questions or concerns regarding these terms and conditions, please write to us at our company address: